Privacy Policy

Welcome to Bryony Allman Books.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Bryony Allman Books
Website: www.bryonyallmanbooks.com
Email: bryonyallmanbooks@gmail.com

We create and sell children’s books, artwork, and related products.

2. What Information We Collect

We collect information to process orders, run the website, and improve your experience.

a) Information you give us directly

We may collect:

Name
Email address
Billing and delivery address
Payment details (processed securely by our payment provider)
Order details (items purchased, dates, amounts)
Messages sent via forms or email
Newsletter sign-up details

b) Information we collect automatically

When you use our website, we may automatically collect:

IP address
Device type (mobile, tablet, desktop)
Browser type
Pages you visit and how you interact with the site
General location (country/region)
Cookies and similar tracking technologies (see section 7)

c) Payment information

We do not store your full card details.
Payments are processed securely by third-party payment processors (such as Stripe, PayPal, Wix Payments or similar services if used on the site). They handle your data according to their own privacy policies.

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage payments, refunds and returns
Send order confirmations and shipping updates
Respond to your questions or customer service requests
Send newsletters and updates (only if you subscribe)
Improve our website, products and services
Prevent fraud or misuse of the website

We do not sell your personal data to third parties.

4. Sharing Your Information

We only share your information with trusted third parties when necessary, for example:

Payment providers (e.g. Stripe, PayPal, Wix Payments) to process your payment
Delivery services (e.g. Royal Mail, Evri or other couriers) to deliver your order
Website hosting and platform providers (such as Wix/Shopify or similar)
Email marketing services (if you sign up to our newsletter)

These third parties are required to keep your information secure and use it only for the purpose it was given.

5. Marketing & Newsletters

You will only receive marketing emails if:

You subscribe to our newsletter, or
You tick an “opt in” box at checkout.

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email, or by contacting us at bryonyallmanbooks@gmail.com.

6. Your Rights

You have rights over your personal data, including the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Request deletion of your data (in some circumstances)
Object to certain types of processing
Withdraw consent for marketing at any time
Complain to a data protection authority (in the UK, this is the ICO)

To exercise any of these rights, please email: bryonyallmanbooks@gmail.com.

7. Cookies

Our website may use cookies and similar technologies to:

Make the website work properly
Remember items in your basket
Understand how visitors use the site
Improve performance and user experience

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

8. How We Protect Your Data

We take data security seriously and use measures such as:

SSL encryption (https) on our website
Secure, reputable payment providers
Limited access to personal data
Strong passwords and access controls

We strive to protect your data, but no system is 100% secure. We will always act quickly if we become aware of any issue.

9. Data Retention

We only keep your data for as long as necessary:

Order and transaction records: usually up to 6 years, for accounting and legal reasons
Email marketing data: until you unsubscribe or request deletion
Contact form messages: generally up to 12 months, unless needed longer for customer service

After this time, your data is securely deleted or anonymised.

10. Children’s Privacy

Our books are for children, but our website and online services are directed at adults (such as parents, carers and educators).

We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal information, please contact us at bryonyallmanbooks@gmail.com and we will remove it.

11. Legal Bases for Processing (GDPR Requirement)

Under the UK GDPR, we must state our lawful grounds for processing your data. We process your personal data based on:

Contract (Article 6(1)(b))

To fulfil your order, process payments, deliver items, and provide customer service.

Legitimate Interests (Article 6(1)(f))

To manage and improve the website, prevent fraud, understand customer behaviour, and protect our business.

Consent (Article 6(1)(a))

For email marketing and newsletters.
You can withdraw consent at any time.

Legal Obligation (Article 6(1)(c))

For tax, accounting, and record-keeping requirements.

12. International Data Transfers (GDPR Requirement)

Some third-party providers may store data outside the UK or EEA.

When this occurs, we ensure appropriate safeguards, such as:

Standard Contractual Clauses (SCCs)
UK International Data Transfer Agreements (IDTAs)
Providers certified under recognised frameworks (e.g., Privacy Shield equivalent, if restored)

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the “Last updated” date at the top will be revised.

We recommend checking this page occasionally to stay informed.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

bryonyallmanbooks@gmail.com
www.bryonyallmanbooks.com
United Kingdom